Reviews
Bargain Storage
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(90 Reviews) Plano Bargain Storage
4.93 Rating - 90 Reviews
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This reviewer did not leave a comment about their rating.
Rebecca is GREAT! She is really on top of things & she does keep the place clean. She is extremely helpful & very knowledgeable of the business. I had went thru a flooded unit right before Bargain Storage took over. If the lady that was there at the time (not Bargain Storage) had of handled the situation as an emergency that it was then I probably wouldn't of lost 3/4 (mostly sentimental) of the items in my unit. Happened on Friday at noon & we weren't contacted til the following Monday at bout 4:30pm with approx 90-95° weather all weekend. Mold & mildew set in quickly & the smell was horrendous. Have no idea what happened to the insurance that we had purchase prior to move in to the unit. I had just moved what could be save into a new unit at a good price. A month or a little more Bargain Storage came in and did all the great up grades. Looks wonderful & feels great to drive on property. My only issue with Bargain Storage (not w/Rebecca) was that my rent on the unit that I had just transferred to a few months prior went up in rent well over $100 from what I was paying. With no notice (our fault for not changing address). I cant explain what a shock that was when I went in to pay rent on not only that unit but the other 3 units that I had at the time (1 off which had just went up as well). BUT I am still there (condensing down) and as mentioned in the beginning of this review, Really proud to have Rebecca there, all that she does & the upgrades that have been done were needed and very much appreciated. Thank you Rebecca!
Great place to rent a storage unit.
I've been here 12 years and the new owners and manager have made a lot of very positive changes. Security and lighting are at the top of the list.
Jessica Carey
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Pepe Nieto
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Krista Hale
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Lori Philibert
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The price was right and sign up was very easy.
ciria mendez
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Kendyl Gronstal
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I have been at this location for about 15 years. It has been a great place. When Bargain Storage bought out Plano storage a year or two ago, they went through and did a lot of renovations, including paint and property maintenance. They installed better outdoor lighting and security cameras. If you need a good and affordable place for storage come check them out.
Harold Segura
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Rebecca was very friendly and welcoming. She answered all my questions.
Karma Rose
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The front manager is simply amazing! She always responds back to my phone messages promptly which is simply unheard of nowadays. She is always friendly and very much customer service based. She also checks up to see if I'm doing okay when I'm at my storage. Simply put, I'm very much impressed by y'all and definitely love being a customer.
Connor Hoskins
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Rebecca was very pleasant this place feels welcoming and secure
Jeremy Jones
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Great customer service 5 star rating thank very much💜💚‼️
Savannah Kelley
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Rebecca was so incredibly friendly and extremely professional. She had us in and out within a very timely manner and she definitely deserves more than 5 stars! Praise her for doing such an amazing job!
Ana M
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Pam Fulton
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The ease of renting was great, Rebecca is superb!
Lauren Caldwell
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Quick and painless online process. Staff was very accommodating—even cut her lunch break/dog walk early to show me my unit as I was in a time crunch. Prices are excellent and facility appears to be secure and monitored.
Jessica Niz
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Staci Davis
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Rebecca was great from the time I called her about my online purchasing of the storage unit to having everything waiting for me when I got there. She was awesome! Highly recommend!!
Tyra Givance
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Sooo my experience, was brief, to the point and exactly what I needed. Jessica was absolutely fabulous and made my experience so easy. Everything on paper and in contract was clear, precise and I am so glad to have used this storage space. Two months free is also a plus!! I would definitely recommend the location and service. Thank you again!!
LaTasha Hunt
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Quick and easy. I made the reservation on Friday for Monday Feb 1st. I was taken to see my space, educated on the property and then paper work. All took 15 minutes and I was on my way to moving my stuff in. Great customer service.
April Avery
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The employee was very helpful the place was very clean it was actually a very nice experience the only reason it's getting a floor is because I do not like that it's not open on Saturday or Sunday it should at least be open one day a weekend and whoever works in there should work one day a weekend and have one day off during the week my only complaint because it's ridiculous if you're coming in from out of town you can't even get your storage until Monday are you have to come early and get it on Friday not just seems kind of ridiculous.
alex hellberg
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Richard Chichakli
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Competitive pricing, quick and friendly staff, and best of all - no long-term contract, but Month to month. Access is 6 am to 10 pm, and each rental comes with a free lock, so you need not to buy one
Joe Hart
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Nice and easy rental
Tara K.
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The only downfall is that they don’t carry me and my things to the door lol! Really clean facility with-quick access to your locker . Privacy and Security are absolutely benefits from renting here. Great pricing and discounts to get you in the door ,,, great location ,, under surveillance off 199,998 high definition cameras 😊and easy to find and easy to ACCESS YOUR UNIT ! I have rented in the past where non of these were the general consensus,,😩 Bonus 💥 Property manager lives ON the FACILITY ANDSHE KEEPS the place safe , and clean and she is professional always focused on her work and the facility . Downfall - the gate locks you In ! Watch out , I’ve had the mistake 2 times to have to bug her to let me out - ( oh yeah did I mention she’s patient :) ) The timers on the lights - it’s like minutes then they go out ,,, but it’s just a small annoyance and it’s ridiculous I brought it up. I like that it is clean and small and under constant watch and like everything is safe here and will be here upon my return ! Thank you REBBECA !🙏
Zach Walker
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Nice facilities, very good customer service.
Barbara Dugger
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Dorothea Spence
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Rebecca was awesome, friendly, accommodating. Particularly since it was so close to closing time. I'm glad I chose this place to store my belongings.
Sara Love
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Very helpful and understanding. Rebecca scotus the best rate we could find. I would definitely recommend using the storage facility
Kenny Dykes
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Very friendly and clean facility. Recomend it to all my friends, 13 minute drive from East Plano.
Eric Von Franz
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Very easy online reservations and great rates with a free lock. Can't beat 2 months free rent either. Rebecca in the office was great and got me setup very quickly. Check them out! You won't be disappointed.
Alexis Avery
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Rebecca was very informative and kind! I had a great experience.
Rosalee Villa
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Jose Castillo
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Very friendly and hardworking employee. Was quick and easy. Good hours of operation and security
Mario Escamilla
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Lou Cosper
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The leasing process was the fastest. The spaces are kept clean. The security is satisfactory. The open hours work well. Access points are well-explained.
Kristy Upp
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Super fast friendly service! Great pricing and clean lot.
Juan Munoz
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Brian MacDonough
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Denise Rodriguez
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I had been with this storage center fir quite some time and they had always been very helpful and professional, thank you fir everything!!!!
Jose Chavarria
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Doug Biter
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I needed a basic storage space for my extra car parts. I worked with Rebecca at Bargain Storage Plano. The process was quick and easy and Rebecca was professional and a pleasure to work with. I will definitely recommend this fine business to all my friends and business associates.
Carmen Hassler
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Francis Frias
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I've rented here for a while and it's always been a clean safe place. I swapped to a different space recently and it was really easy
Luis Penaloza
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Tom M
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I love this place. I have used them on and off for years. The staff is courteous, the spaces are priced fairly and its a very secure site. I called at 9:30 am, visited and signed for the space by 11. Easy, fast and courteous. What else can you ask from a business!
Sarah Puga
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James Morris
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Jennifer Brownscombe
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I have stored my stuff at this location for over 8 years. They have always been wonderful! Safe place, easy access, great staff! Highly recommend it!
Jenna Edwards
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Rebecca was awesome! We had spoken months before about leasing a unit and she was totally patient with me after months of no response from me. I leased the unit very quickly and she was very thourogh and nice about the contract. Very pleased with her customer service!
Taylor Guay
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Rebecca was incredibly helpful, quick, and efficient! Answered all the questions I had. I inquired about the rental of a certain unit size first, and then she followed-up letting me know there was only one unit left so I could rent to be to sure I wouldn’t be without a space. Very much appreciated!
TR3
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Yolan Dini
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Thomas Garcia
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Simple Trish
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Rebecca was great..she recommended the appropriate size Storage unit. I was in and out.. blue the prices were great!! 10X5 for 39.00 a month but 2 months free.. Perfect prize. The storage was clean and they have great security system for the property. I think I will love my experience with them.
Practice Example
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Easily one of the friendliest places in North Texas to rent the extra space I needed for my possessions. Rebecca (Manager) was knowledgeable, helpful, and took the time to make sure that the space I walked in the door asking for was going to be sufficient for all the stuff I was going to put in it. This facility threw in a disk lock for free, 2nd and 3rd month free and had the best rates I could find in all the DFW area. So, happy that I found this place!
Shi
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I've shopped with them before and Bruce was so great, I had to come back. However, Bruce was not in but Rebecca exuded the same exceptional qualities. The price gets you interested, but you'll be sold on the excellent customer service 💛
Martin
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nice manager, friendly
Mallie J
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Vincent Metoyer
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Property manager Rebecca is always nice and friendly and speaks when out walking property. GM has been hepful in finding a unit to fit my needs
Robert Edwards
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From the beginning of the introduction Rebecca was very professional. She seems to enjoy her job a lot and is very knowledgeable about it down to every detail. Rebecca is also very kind, and explains everything from the paperwork to the outside unit. I didn't even have to ask any questions because they were all self-explanatory. Rebecca would go a long way in any job she decided to choose from. She is a valued asset to this company.
Madelaine Dixon
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Great customer service and clean area.
Francisco Naranjo
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Melinda Primeaux
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My friends rent here. The new manager,Rebecca, is an awesome manager. I hope this commm OK any appreciates her as much as we all do.
Damon McCurry
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Nate Turnage
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This place has some Grade A customer service. The manager Rebecca is kind, friendly, and helpful. Not to mention keeps the property bice and clean.
Shannah Parker
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Very clean, Rebecca was very helpful and answered all of my questions.
Stephanie Woodruff
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Brian Chandler
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Rebecca was kind, courteous, and professional.
Last Stand Toys & Collectibles
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Great place and Rebecca is amazing her customer service is out of this world!
Natalie Araujo
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cathy hickman
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franks mike
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rebecca is very good, she took good care of me
Eduardo Morales
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The manager was very professional and helpful. I was able to get moved in quickly
Jorge Martin
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manager was super helpful with all my questions, it made the move in process really easy
Franco Ruis
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The place is nice, i like how secure it is
Nora Silva
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I definitely recommend the storages are nice and clean and the prices and deals are way better compared to other businesses. Also Rebbeca was very kind and professional.
Omar Mchenry (Official)
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Rebecca was very professional, She's my go to person. excellent skills
tracys0032
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Rebecca was very help and nice!
Deara Bell
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Rebecca is the best manager since weve been here in 2016 Shes very awsome and professional
Legh L
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Rebecca, {new manager} is delightful: customer service on-point & the facility is clean and well-organized! Highly Recommended!!
omid ismail
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Rebecca was amazing and respectful. She answered all my question and help me get into a larger storage unit for less than the other storage places around the area. Plano bargain storage is clean and convenient. I will not be going anywhere else for storage again. Thanks Rebecca.
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